Our Store Policies

In today’s online market, honesty is the best policy. That’s why we designed the most generous and transparent store policy for our customers. Read below to learn more and don’t hesitate to contact us with questions!

Returns/Refunds are only accepted if the item is damaged upon recieving.  We take the time to send pictures and contact thoughout the build and shipping process to ensure that the item is pristine prior to shipping. 

Cancellation request are permitted as long as they are requested within 24 hours.  We handmake all of our items and try to start them as soon as we can to ensure shipping times.

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We give orders between 5 to 7 days before shipping due to our items being made per order.  We do our best to ship before that.  We also like to stay in contact throughout our build process and shipping.